Here you can find all the rental requirements and our cancellation policy when renting your car with Hertz Iceland:
Driver’s License: Minimum years held, and international driving license
The driver must present a valid driver’s licence held for a minimum of one year at the time of rental. An International Driving Permit (IDP) / International Driving License (IDL) is also required if your national driver’s licence is not in English/Roman script. We highly recommend you get an international driving license with you if your license is not in English, in case the Icelandic police do not recognize the language of your national driving licence. International driving licences are recommended for translation purposes and may only be used in conjunction with a national driving licence. For renting a 9 passengers (8 passengers + driver) or more vehicle, driving licence D (Type D) is required.
Additional Driver / Operator, i.e. extra driver
The person named on the reservation booking must be the main driver, present at the time of rental and payer of any rental charges. Additional drivers are possible with a small fee per day for each additional driver. The charge for an additional driver serves to cover the second driver under the same agreement as the main driver.
Please be reminded that if an undeclared driver drives the car and has an accident, the insurance is automatically invalidated.
For further information regarding the second driver’s licence requirements, please refer to “Driver’s licence.
For further information regarding the second driver’s minimum age requirements, please refer to “Age Restrictions and Exceptions”.
Age Restrictions and Exceptions
The minimum age for rentals in Iceland is 20 years for vehicle groups Economy, Compact, Compact Wagon, Intermediate 2 and 4 doors and Intermediate Wagon. For all other vehicle groups, the minimum age is 23 years. For certain prestige/luxury cars, a 25 minimum age might be required. Please refers to the car description page for information about the exact age requirement of each car.
For further information, please contact our Reservation Center.
Methods of Payment: A Credit Card is required
A credit card in the main driver’s name is required for booking and renting the vehicle regardless of where you booked your rental vehicle with Hertz Iceland. However, you may opt to pay by other means at the termination of rental, subject to specific terms and conditions being met.
Acceptable credit cards are H.C.C., American Express, Mastercard, and Visa. We DO NOT accept debit cards as a payment method. Sorry for the inconvenience.
At the time of rental, authorization is obtained on your credit card based on the estimated rental charges. There must be sufficient credit on your card to cover all charges. i.e. we are NOT charging any deposit from your credit card, but obtaining authorization of a certain amount subjecting to your rental from the credit card you provided.
All online reservations will be charged as soon as the reservation is confirmed.
For further information please contact our Reservation Center.
Hertz 2WD vehicles are not allowed to be driven on roads marked F on official maps (i.e. F-roads, Icelandic mountain roads) and KJÖLUR, road nr. 35. and KALDIDALUR nr. 550.
Should these restrictions be ignored all waivers (Third Party Liability, CDW, TP, PAI), if accepted, shall be deemed null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of reparation of the damaged vehicle. For further information please contact the Reservation Center.
Please note: Off-road driving is illegal in Iceland. Please ONLY drive on marked roads and tracks at all times. If you drive off-roads, ALL car insurances and coverages you have on the rental car will be deemed null and void, the renter will be responsible for all car damages at full cost.
Please also be reminded that some plug-in hybrid 4×4 cars and electric 4WD cars in our fleet are NOT allowed on F-roads due to the battery position. Please check the rental car description and detail carefully before renting.
Airport Service Charge
An Airport Service Charge will apply to all rentals with pick-up at Keflavik International airport.
One way rentals are those whereby the customer starts the rental in one location and returns the vehicle to another. Availability is based on the location restrictions and the vehicle type being taken one-way.
If the car is not returned at the same location as the pick-up took place, there will be added a One-Way fee.
All rates are subject to a Government tax (VAT) at the rate of 24% and are included in all our rates.
Dropping off the car
Cars are not to be dropped off at hotels, they have to be returned to the rental location according to the agreement. If failed to do so Hertz will charge for the pickup and gasoline.
Car must be returned back at office hours. Our opening hours can be viewed here.
Cancellation Policy and cancellation fees
You can enjoy a FREE cancellation up to 16 days before your rental time. Reservation that is cancelled more than:
16 days before – no charge
15-8 days before – 40% of total reservation value
7-2 days before – 50% of total reservation value
1 day before – 80% of total reservation value
No Show – 100% of total reservation value
Vehicles reservation policy
Reservations are made by car category only. The vehicles shown in pricelists are only examples. We cannot guarantee a specific car model. Specific models within a car class may vary in availability and features, such as passenger seating, luggage capacity, and mileage.
Hertz vehicles are rented with a full tank of petrol and therefore you are required to return your car with a full tank. A fuel and service charge will apply unless the car is returned with the same amount of fuel as when rented.
Please refers to our ‘car protection and extra items and price list‘ page for more information about the price for extra driver/ equipment rental and the car insurance detail.
Hertz Iceland reserves the right to modify or amend its Terms of Service at any time without notice. Hertz Iceland also reserves the right of final decision on the interpretation of its Terms and Conditions.