Welcome to Iceland

We really hope that your exploration of Iceland will be both eventful and enjoyable and if you ever need our services during your travel don´t hesitate to call or visit any of our rental locations, we will gladly assist you.

Service Partners Map

Below is a map of all of Hertz service partners across the country. Please click on the relevant location for contact details incase of emergency problems with your vehicle.

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Incase of Collision / Damage to the vehicle

It´s very important to fill out a damage report incase of collision or damage to the vehicle. Taking pictures is also very useful.

A damage report should be in the glove compartment inside the vehicle or in the glove compartment of the counterpart. It can also be accessed electronically at https://www.sjova.is/json/Eydublod/EYB-0078/tjonstilkynning-enska.pdf 

You can contact Árekstur.is if a dispute arises, tel +354 578 9090. They provide assistance and advice if you are located around Reykjavík capital area otherwise contact the police, 112.

Please contact Hertz if the vehicle is non-drivable. Our Service center is open daily from 08:00 – 18:00. Otherwise contact our emergency number after opening hours +354 858 0498 ????

Water damage / Driving across river

Crossing a river can be dangerous. Never cross it alone, check it first. Insurance does not cover damages caused in this situation.

Incase of water damage to the vehicle, please DO NOT try to turn on the vehicle or make any other attempt to get the car started. Get assistance from a local or call one of our Service partners nearest you.


Broken windows

If a window breaks then you must try to temporarily cover it with plastic. If your not able to close the window yourself then you can contact one of our service partners nearest you or find a workshop. Please note that customers cover all cost.


Service Partners
N1 Roadside Assistance Vegaaðstoð Dalvegur 10 N1, Kópavogur +3546603350 No
Bílaflutningar Kristjáns
PIKK bílaflutningar
Breiðbraut 669,
262 Reykjanesbæ 
 +3548995004 www.pikk.is